Cardiff LiquidOffice encompasses the entire business process management lifecycle from process design and simulation to deployment and optimization. However, it goes well beyond traditional process management. Cardiff LiquidOffice embeds intelligence within forms and documents, enabling them to securely and automatically navigate the process between people and systems, offering visibility into each step of the process and a complete audit trail.

Cardiff LiquidOffice is a cornerstone element of the Cardiff Intelligent Document platform, which offers the industry’s most comprehensive and versatile information capture and business process management capabilities. Cardiff Intelligent Documents streamline and simplify the complex maze between people, documents and processes that are critical to businesses, with a flexible and scalable architecture and no barriers between paper, online and mobile information. Cardiff Intelligent Documents are the information and process onramp to the enterprise, dramatically reducing costs, shrinking process cycles and offering complete visibility into business process status at every step.

Key Differentiators

eForm - Cardiff LiquidOffice eForms is a powerful, Web-based software solution for creating, deploying and automatically managing the routing, tracking and approval processes for electronic forms. LiquidOffice eForms’ capabilities range from internal corporate “Web forms” to the comprehensive rules-based forms that drive the core of an organization’s business

Mobile Support - Cardiff enhances the daily productivity of busy executives and decision-makers with a range of capabilities that ensure business doesn’t stop when they’re on the move. These mobile capabilities include the ability for mobile workers to securely interact with business processes such as review, approval and digital signatures directly on mobile devices such as the Blackberry.

In-Flight Content Activity Monitoring - Through the integration with Autonomy IDOL, customers can execute queries and reports against both in-fight and historical process and operational data, without the need for processes to be completed. More importantly and uniquely, these queries can be built using simple language, not programming, and can be created at the time of need. This paradigm, which is entirely familiar to anyone who has used a search engine, eliminates the need to predetermine what information will be required before initiating a process. In addition, queries can be created that utilize the unstructured information in a process and they do not necessarily require precise specifcations, as IDOL is able to bridge the contents of the query with the real-time context of the process.

Expertise Recommendation - Unlike traditional business process management solutions that simply track the processes being completed, LiquidOffice automatically builds upon an understanding of the processes being completed and the people who are expert in their execution. All of the information captured from Cardiff ’s Intelligent Documents is aggregated in context to build a process expertise map that is meaningful to the organization and users. Cardiff automatically identifies a list of individuals or content within the organization relevant to the same or similar situations and decisions and presents it to the user who is interacting with the document in order to expedite and improve the decision of the user.

Process Flexibility - Cardiff’s automated workfow allows processes to be advanced in a pre-defned manner. With its role-based routing and structured workfow capabilities, an organization can completely automate the fow of information as it passes between divisions, people and disparate systems. By automating the workfow cycle for forms and documents and assigning role-based routing, Cardiff removes human error and speeds workfow, resulting in time and cost savings.

Open Standards Approach - Cardiff Intelligent Documents enables a rapid, straightforward integration into IT environments of any size or complexity. The solution is built on a fexible, open Services Oriented Architecture (SOA) that delivers a complete set of application programming interfaces (APIs) to effciently and seamlessly integrate with an organization’s existing applications. The Cardiff APIs utilize Java, JavaScript, Java Server Pages (JSP) technology, XML (as the interchange language), LDAP, ODBC, Web Services, and other open-standard technologies as a way of developing connectivity between the Intelligent Documents and a company’s business applications. As a member and technical editor of the World Wide Web Consortium (W3C), Cardiff built the Intelligent Documents platform from the ground up to leverage and comply with open standards such as PDF, HTML, and XML. Furthermore, Cardiff embraces the Web Services model. The Cardiff Web Services / SOAP API enables companies to exchange information or share parts of the Intelligent Documents with other applications including those that are built on both the Java and Microsoft .NET platform.